Reduce risk and enable digital transformation by planning, tracking, and delivering successful changes across the enterprise. Intuitive wizards empower occasional users to make change requests quickly and effortlessly from any device, in any location. Advanced functionality including collision detection, impact analysis, and a visual change calendar helps you to be productive and proactive.
Faster change. Lower cost. Fewer errors.
Improve change consistency with ITIL and COBIT best practices and compliance with many industry-specific regulations.
Create, edit and approve changes from the native, mobile Smart IT interface.
Integrate with CMDB, automation, cloud management, monitoring, and event management solutions for end-to-end IT Operations Management and DevOps.
Use KPI dashboards and process-specific reports for insight into your change management process for control and optimization.
Get visibility into the services, assets, and people affected by a change.
Detect and manage unauthorized changes to the IT configuration.
Ensure required approvals are obtained before any changes are implemented.
Identify conflicting changes proactively and automatically.
Enable your team to collaborate on change planning visually and dynamically.
We have between 500 and 600 changes a month, and it required a lot of effort to review each one of them. With the BMC solutions, we’ve been able to implement a risk-based approach that lets us focus our time and attention on the changes that mean the most to the business. David Traynor, Manager, Business Excellence