BMC Remedy Service Management is an innovative service management platform built natively for mobile with an intuitive, beautiful, people-centric user experience that makes your whole organization more productive. Simple to use and powerful enough to manage the most advanced digital enterprises, Remedy can be delivered from the BMC cloud or your own datacenter.
Remedy 9 helps you deliver amazing service with a modern, social, mobile platform that puts insight at your fingertips, so you can be productive, all of the time, in any location. (5:42)
Remedy 9 takes advantage of a brand new Java codebase, the industry leading CMDB and flexible integrations to deliver a truly enterprise scale service management platform for the digital enterprise. Decades of industry experience are delivered through embedded ITIL processes and industry best practice reports and KPIs.
Remedy 9 with its modern, flexible approach puts the data and intelligence we need at our fingertips. Their tools are designed to center around the needs of the most important part of an organization, the people. Tauf Chowdhury, ITSM Architect, Hindsight Technologies, Inc.